Mounter’s Mate Care

 


Annual Care & Support Plan for Your Mounter’s Mate laminator & flatbed applicator

Keep your Mounter’s Mate running reliably, reduce downtime, and remove unexpected maintenance costs with Mounter’s Mate Care — a simple subscription designed to give you peace of mind and predictable support costs.

Why Mounter’s Mate Care?

Most Laminators/Flatbed Applicators are serviced reactively, often every few of years. This can lead to avoidable wear, unexpected breakdowns, and higher repair bills.

Mounter’s Mate Care puts maintenance on a schedule, fixes costs in advance, and gives you priority access to expert support when you need it.

What’s Included

Annual Full Service

One comprehensive annual service carried out by a Mounters Mate engineer.
(Normally £369 when booked separately.)

Fixed-Cost Site Visits

Care Plan members pay a fixed £195 + VAT per site visit, regardless of how long the engineer is on site.

  • No hourly labour charges

  • No unexpected invoices

  • Priority booking

30% Off Genuine Parts

All genuine Mounters Mate replacement parts supplied under the plan are discounted by 30%, helping reduce ongoing maintenance and repair costs.

Free Telephone Support

Unlimited technical support by phone for:

  • Fault diagnosis

  • Setup advice

  • Operational guidance

Many issues can be resolved without the need for a site visit.

Priority Support

Mounters Mate Care customers receive priority scheduling for services and breakdowns, helping minimise downtime.

Planned Maintenance Reminders

We track your service schedule and contact you when your annual service is due — no chasing, no missed maintenance.

Member vs Pay-As-You-Go

Pricing

£33 + VAT per month (Per Machine)

(Equivalent to £398 + VAT per year)

  • 12-month minimum term

  • Cancel with 30 days’ notice thereafter

  • Discount given to customers with multiple machines.

For just £29 more than the cost of a standard service, you receive a full year of priority support, fixed-cost site visits, and discounted parts.

Who Is Mounters Mate Care For?

  • Existing Owners of Mpunter’s Mate Workstation, Smartstation, 1600hs, 1600hs Pro series, P1620 Laminators.

  • Busy production environments

  • Customers who want predictable costs

  • Businesses that rely on their Mounter’s Mate Laminator or Flatbed Applicator

  • Anyone who wants fewer breakdowns and less downtime

Get Started

To enrol in Mounters Mate Care or to discuss whether it’s right for your setup, contact us today.

Phone: 01491 877 707
Email: hello@mountersmate.co.uk
Website: www.mountersmate.co.uk

Small Print

UK mainland only. Site visits cover standard service and repair work during normal working hours. Parts charged at discounted member rate. Fair use policy applies.

Get in touch today to join the club.